Site MOVED!

October 10, 2013 | Filed Under The Heartless Bitch Way | 2 Comments

So, I finally got around to moving the site to a new provider, and LO!  all the broken scripts now work again.

Not everything may be up-to-date as there was about a week lag between when I did my database captures/downloads/uploads plus lag time for when the site DNS actually propagated, but that’s life.  I just didn’t have time to do another capture/merge.

I am TOTALLY NOT impressed with webhostinghub.com. they have permanently lost my business. Their support on this issue was a clusterfuck from the start.  My tickets were closed without resolution, because, I was told, they have a policy of closing a ticket once they have RESPONDED – regardless of whether or not the issue was resolved.  On or about July 9th, SOMETHING in their systems changed.  A bunch of perl scripts stopped working. Any attempt to reinstall the perl modules used HOSED my account login.  After going back and forth with them over 3 months (I’ve been too busy with school to deal with this fulltime) and waaaaay too many hours on support phone and chat, with NO resolution, I set up at hostgator.  At first I got a bit of runaround on the perl module installation, but my hostgator account manager came through for me and got them installed. Everything is working flawlessly now (though I haven’t tested the ENTIRE site as yet, so please tell me if you find something broken).

In parallel, I demanded that webhostinghub MOVE my site to another server, since a support person finally confessed that the issue I was experiencing was confined to the server I was on.  My site was moved, and it STILL didn’t work properly. When I went to reinstall the perl modules on the new server, the CPAN install was not complete, so new modules could not be installed, and old modules could not be reinstalled. I logged a ticket telling them about this problem about this on Sept 18. It was never fixed, I received NO reply from support about it, and it was marked as resolved/closed the same day.  Classic.  #EPICFAIL #webhostinghub.com #SHITTYSUPPORT

Getting CPAN working on a server is NOT rocket science. This is really basic stuff.

Needless to say, I’ve cancelled my account with webhostinghub. The first year was fine, but since July it’s been a horrible experience all ’round with nothing but incompetence, and quite frankly a TERRIBLE support system.  No decent support system allows support to CLOSE a ticket without some form of action or customer resolution.  And writing to managerfeedback was pointless – it accomplished nothing.

Here’s hoping I have better stability with hostgator – prices are reasonable, and at a minimum, the addition of an account manager who gives you his NAME, and replies within a day, and actually RESOLVES issues is fantastic.

 

 

Email This Post Email This Post Email this Post

Love the new “Shaw” character on Person of Interest…

October 9, 2013 | Filed Under The Heartless Bitch Way | No Comments

From taking out all the badguys through her expert sniper skills (including through a BRICK WALL), and then calmly exclaiming that she could really go for a steak (and then noshing on it off a fork sitting on the steps), to her conversation with John about dating:

“Guys these days have so many… emotions. They cry. They want to be held. I just don’t know what to do with ’em….I’m a pragmatist John. I go out, have a fun night, or three. And then I move on. No muss. No fuss.”

… she cracks me up.

http://insidetv.ew.com/2013/10/08/person-of-interest-carter-shaw-undercover/

 

 

Email This Post Email This Post Email this Post


Your Ad Here


Allposters.com

Buy fun Heartless BitchStuff and help keep HBI running!

We now Accept

Acceptance Mark