We couldn’t have said it better ourselves…

December 4, 2013 | Filed Under Relationships, Social idiocy, The Heartless Bitch Way | 1 Comment

Why is every woman you date a crazy bitch? Well the short answer is: It’s you.

Yep.  Pretty much reiterates what we have been saying for years.  But he’s also got some good points on how different kinds of damage attract (and are attracted to) damage…

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Site MOVED!

October 10, 2013 | Filed Under The Heartless Bitch Way | 2 Comments

So, I finally got around to moving the site to a new provider, and LO!  all the broken scripts now work again.

Not everything may be up-to-date as there was about a week lag between when I did my database captures/downloads/uploads plus lag time for when the site DNS actually propagated, but that’s life.  I just didn’t have time to do another capture/merge.

I am TOTALLY NOT impressed with webhostinghub.com. they have permanently lost my business. Their support on this issue was a clusterfuck from the start.  My tickets were closed without resolution, because, I was told, they have a policy of closing a ticket once they have RESPONDED – regardless of whether or not the issue was resolved.  On or about July 9th, SOMETHING in their systems changed.  A bunch of perl scripts stopped working. Any attempt to reinstall the perl modules used HOSED my account login.  After going back and forth with them over 3 months (I’ve been too busy with school to deal with this fulltime) and waaaaay too many hours on support phone and chat, with NO resolution, I set up at hostgator.  At first I got a bit of runaround on the perl module installation, but my hostgator account manager came through for me and got them installed. Everything is working flawlessly now (though I haven’t tested the ENTIRE site as yet, so please tell me if you find something broken).

In parallel, I demanded that webhostinghub MOVE my site to another server, since a support person finally confessed that the issue I was experiencing was confined to the server I was on.  My site was moved, and it STILL didn’t work properly. When I went to reinstall the perl modules on the new server, the CPAN install was not complete, so new modules could not be installed, and old modules could not be reinstalled. I logged a ticket telling them about this problem about this on Sept 18. It was never fixed, I received NO reply from support about it, and it was marked as resolved/closed the same day.  Classic.  #EPICFAIL #webhostinghub.com #SHITTYSUPPORT

Getting CPAN working on a server is NOT rocket science. This is really basic stuff.

Needless to say, I’ve cancelled my account with webhostinghub. The first year was fine, but since July it’s been a horrible experience all ’round with nothing but incompetence, and quite frankly a TERRIBLE support system.  No decent support system allows support to CLOSE a ticket without some form of action or customer resolution.  And writing to managerfeedback was pointless – it accomplished nothing.

Here’s hoping I have better stability with hostgator – prices are reasonable, and at a minimum, the addition of an account manager who gives you his NAME, and replies within a day, and actually RESOLVES issues is fantastic.

 

 

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Love the new “Shaw” character on Person of Interest…

October 9, 2013 | Filed Under The Heartless Bitch Way | No Comments

From taking out all the badguys through her expert sniper skills (including through a BRICK WALL), and then calmly exclaiming that she could really go for a steak (and then noshing on it off a fork sitting on the steps), to her conversation with John about dating:

“Guys these days have so many… emotions. They cry. They want to be held. I just don’t know what to do with ’em….I’m a pragmatist John. I go out, have a fun night, or three. And then I move on. No muss. No fuss.”

… she cracks me up.

http://insidetv.ew.com/2013/10/08/person-of-interest-carter-shaw-undercover/

 

 

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Why is it so hard to find a good hosting provider?

July 25, 2013 | Filed Under The Heartless Bitch Way | 2 Comments

This site has been with Webhostinghub.com for almost a year now, and barring a couple of minor hiccups, it has worked relatively well.  Initially, support was good.

Then, a couple of weeks ago, I found that some key scripts that USED to work (and had not been changed – god knows, I’ve had no time to mess with anything), stopped working. I couldn’t diagnose it due to the limited access I have to my account at this provider (i.e. no shell access). I logged a support request, and that started a litany of nightmarish interactions that, as yet, have no resolution.

Initially they told me it was a problem with the scripts themselves – i.e. MY problem.  Oddly, some worked, some didn’t, and I couldn’t see any distinguishing characteristics between the working/non-working. The non-working ones throw a 500 error, but oddly, that 500 error does NOT show up in the error log files I have access to – so I had no details that one might normally see in the log results to help me diagnose. (One support guy actually said that was really weird because ALL errors thrown by apache should show up in the error logs).

I tried adding logging to the scripts to see if I could see why they were failing no avail.  I tried reducing one to just an output to the screen and nothing else – it still tossed a 500 error.  I looked at permissions. I looked at EVERYTHING.   So I figured maybe something in the Perl modules they use is corrupt. I tried to reinstall them.  My ENTIRE ACCOUNT HUNG – I could not log into my cpanel.  I got my account reset which got me back into cpanel (after HOURS waiting for/interacting with support), and tried to explain to them that if CPAN is hanging my entire account, SOMETHING IS CORRUPT and that I have no control over it.

I have lost count of how many support people I have tried to explain this to, and I detailed it very clearly in my ticket responses via email. While on the phone I had one support person try the install and so he could see how it hangs my account – he initially acted as if this was somehow something of MY doing.  Once again I had to explain how the CPAN and PERL installs are out of my hands – they are installed by the sysadmin team.  Another said it started forking a bazillion subprocesses just trying to do a CPAN search.  As if somehow this was MY doing. Again, I had to explain to him that I HAVE NO CONTROL over the CPAN install.  If it’s going bezerk, it’s because there is something CORRUPT in the install.  This was ALL DOCUMENTED. And yet, some “Tier 2” support person followed up (DAYS LATER) to graciously tell me the line numbers my scripts were failing on and to say that  he had “reinstalled” my perl modules for me.  And, of course, my account was hung, because he never checked to see that the modules were really installed, nor did he get to the root of the CPAN fork-storm that is a symptom of this whole clusterfuck.

(And don’t get me started on their new “support center” that requires you to log in with Facebook or Google+, the app for which requires that you give it access to your FRIEND LIST and your personal information on facebook.  Like fucking hell.)

Whereas I used to be able to talk with a support person in a few minutes on the phone, I have now been left hanging for 60 to 90 minutes (or longer) on either phone or support chat. I’ve had chat sessions dropped after waiting over an hour in queue, only to be requeued to the end of the line, I’ve had my tickets mishandled, mismanaged, and closed inappropriately without resolution. I’ve had my site taken offline for HOURS only to NOT have the problem resolved.  I’ve waited DAYS for replies on what is now surely a CRITICAL escalation.  I’ve had “manager feedback” tell me that they were sorry I had so many problems but that they were happy to see  my ticket was now resolved after I complained – to which I angrily responded that it was NOT FIXED, (and I restrained myself from using the profanity that was surely warranted at the time) and that their support team should start by reading ALL. THE. WORDS  in a ticket.    I’ve had to repeatedly explain over and over again to various support people WHY this is NOT my problem, and why it is NOT fixed just because they kill all the subprocesses in the fork-storm that blocks my cpanel login.

It’s now with their Tier 3 support (supposedly the highest) – I found this out via email after waiting 48 hour from my last escalation, and still they have no explanation of the root cause, nor any ETA on the fix.

Near as I can tell, SOMETHING changed on their servers on or after July 2nd. (the last date that some of the scripts wrote to log files). I logged my first ticket on July 11th. It’s now been 14 days and the latest response is “we have no ETA” on a fix. Give me shell access and a root account and I’d have it fixed in a few hours….

So, sadly, I may be moving HBI, AGAIN, because I’m very nearly DONE with the incompetence and poor customer support that I have received. Even in trying to post this blog entry, I’ve received random 500 server errors.  Our discussion forum is randomly available/not available, and new members cannot register for the forum, nor can existing members have a password sent to them.

I tried to use their site backup utility only to have it tell me that my 384MB was greater than the 3GB limit. (WTF?) and didn’t run properly. So I’m manually compressing and downloading everything I can in prep for the move.  (Like I have time for this kind of shit).

I’ve given them until Monday to get the problem fixed, or I’ll move to another provider (I hear hostgator is highly rated).  At this point, based on my experiences this week, I’m not holding out a lot of hope.   I don’t want to move but I can’t go on like this indefinitely….

I’ll post an update on Monday as to whether or not the site is moving and you can expect outages…

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We have always fought…

June 11, 2013 | Filed Under Popculture, The Heartless Bitch Way | No Comments

Great article by Kameron Hurley on challenging the status quo and misogynistic narratives:

“Somebody needs to be the person who says something is wrong. We can’t pretend we don’t see it. Because people have been murdered and assaulted on street corners where hundreds of people milled around, pretending everything was normal.

But pretending it was normal didn’t make it so.

Somebody has to point it out. Somebody has to get folks to move.

Somebody has to act.”

“‘We Have Always Fought’: Challenging the ‘Women, Cattle and Slaves’ Narrative”, by Kameron Hurley

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Intelligent, reasoned and ASTUTE commentary on the Steubenville Rapists

March 24, 2013 | Filed Under The Heartless Bitch Way | 6 Comments

Totally impressed that we are finally hearing a man tell other men that WOMEN DON’T OWE YOU AN EXPLANATION when they say NO.
And he’s absolutely right -the coaches, the parents, the school – the whole society FAILED in this affair and failed in teaching their kids the difference between RIGHT AND WRONG.


Steubenville Football & Rape Culture

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Rape Culture… it has to end

March 24, 2013 | Filed Under Politics, Popculture, Social idiocy, The Heartless Bitch Way | No Comments

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AWOL

November 6, 2012 | Filed Under The Heartless Bitch Way | No Comments

For those of you wondering where I’ve been and why the site isn’t updated so much regularly, it’s because I’m once again a full-time student and on the long hard road to my Ph.D….as such, I just don’t have a lot of time to maintain HBI… I’m leaving the site up since it has a wealth of resources that people still use, but updates will be rather infrequent as biology and neuroscience courses take precedence. I’m disabling the new member applications, but the BitchBoard will remain open for existing members. I still process store orders, and will endeavor over the holidays to start building out a new zazzle store so that I can afford to keep the site running. Apologies to those who can’t find their size in the existing store – I’m clearing out all the stock I currently have sitting in my basement, so that I can move everything entirely to zazzle.

heartlessly,
-Nataliep

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Too true…

September 5, 2012 | Filed Under Lifestyles of the Heartlessly Bitchy, Social idiocy, The Heartless Bitch Way | 2 Comments

A frightening, but all too common occurrence in this story.  Thank-you to UnWinona for having the courage to post it.

http://unwinona.tumblr.com/post/30861660109/i-debated-whether-or-not-to-share-this-story

To quote a friend: “Men: Women in public do NOT owe you a conversation”… and to that I would add:  They don’t even owe you a SMILE. They don’t owe you ANYTHING.  And it is NOT your right to demand ANYTHING from a total stranger, just because she is a woman.

I remember as a teenager, coming off the dance floor at a club, SWEATING profusely, and heading to the bathroom when a guy came up and asked me to dance.  I said, “Sure. I just need to go towel off in the bathroom and cool down for a minute or two…” and he replied, “You beautiful girls are all the same, Stuck up Bitches!”  All because I wasn’t IMMEDIATELY available to him and responsive.  CREEPS abound.

And in great juxtaposition, I present this piece, which challenges men to stand up to puerile, bullying, loutish behavior and harassment:  https://www.facebook.com/notes/ernest-w-adams/a-call-to-arms-for-decent-men/10151960903620290

I do love this retort in his article:

It’s hypocrisy. How come they get women-only clubs and we don’t get men-only clubs?” Because they’re set up for different reasons, that’s why. Male-only spaces are about excluding women from power, and making little boys whose balls evidently haven’t dropped feel special. Female-only spaces are about creating a place where they are safe from vermin.

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I’m now a fan of Captain Awkward

August 13, 2012 | Filed Under Lifestyles of the Heartlessly Bitchy, Relationships, Social idiocy, The Heartless Bitch Way | No Comments

Great responses to women asking for advice about “That Creepy Dude” in their social circles…

From the article:

Step 1: A creepy dude does creepy, entitled shit and makes women feel unsafe.

Step 2: The women speak up about it to their partners.

Step 3: It gets written off as “not a big deal” or “he probably didn’t mean it” or “he’s not a bad guy, really.” Any discussion of the bad behavior must immediately be followed by a complete audit of his better qualities or the sad things he’s suffered in the name of “fairness.” Once the camera has moved in and seen him in closeup as a real, human, suffering person, how can you (the object, always an object, as in “objectified,” as in a disembodied set of tits or orifices, or a Trapper Keeper, or a favorite coffee mug or a pet cat) be so cruel as to want to hold him accountable for his actions? Bitches, man.

Read the whole thing HERE

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